Your satisfaction is guaranteed. We promise to make it right on every order, every time. There is a service crisis throughout the world, but remember you should never settle for less. All of you deserve great service!
If, for any reason, you are unsatisfied with any product let our delivery technician know or call us at 630-513-7575. You may return products for a full refund (less shipping and handling) within 14 days of the original purchase date.
To return an item, please contact us and let us know which items you will be returning, as well as the original order number. We can pickup the product in the Chicagoland area for a nominal fee or you can ship the product to us via any carrier to: Midwest Salt 1715 E. Wilson Street, Batavia, IL 60510.
If you paid by credit card, we will credit your account upon receipt of the item. For orders paid by cash, check, or purchase order, we will issue you a refund in the form of a check once we have received the item from you.